Making Changes to an Order

If you need to update an order after it has been placed, MaisonCrest may be able to help depending on where the order is in processing.

Because many orders move into fulfillment quickly, changes are not always possible once preparation is underway. The best approach is to contact MaisonCrest as soon as you realize an adjustment is needed.

What to Do

1. Reach out to MaisonCrest promptly with your order details and the change you would like to request.

2. Have your order number ready so the request can be reviewed as efficiently as possible.

3. If the order has not progressed too far, MaisonCrest may be able to assist with the requested update.

Important to Keep in Mind

• Order changes depend on the status of the order at the time the request is received.

• Once an order has moved further into processing or shipment preparation, modifications may no longer be available.

• Submitting a request does not guarantee that the change can be completed.

For the best chance of updating your order successfully, please contact MaisonCrest as soon as possible after placing it.