Shipping Large Items

If your order includes a large item, you may be asked during checkout to choose how and where the item will be delivered. That selection indicates the item requires specialized delivery handling.

For these pieces, MaisonCrest works with delivery partners experienced in transporting larger furnishings and bringing them to their final destination with care.

How Large Item Delivery Works

Because of their size and weight, large items are delivered by truck rather than standard parcel service. Delivery typically takes one to three weeks. Below is an overview of how the process generally works.

1. Select your delivery option at checkout. Available delivery methods vary by product, and the options offered for your item will appear in your cart during checkout.

2. Your order leaves the warehouse. Once your item has been picked up for transit, MaisonCrest will send a shipping confirmation email so you know it is on the way.

3. Your order is transferred to a local delivery team. A freight carrier transports the item to a delivery professional in your area who will handle the final stage of delivery.

4. You arrange your delivery appointment. After the local delivery team receives your order, they will contact you directly to schedule a delivery date and time.

What to Expect

Delivery timing for large items differs from smaller parcel shipments because these orders require specialized transportation and final-mile coordination. The appointment scheduling step helps ensure your delivery is completed safely and at a time that works for you.

If multiple delivery options are available for your item, they will be shown at checkout so you can choose the service that best fits your space and preferences.